Changelog

23 October 2026

• Omni Tend has an updated look. The menu and every page are where they were. Profile, Help, Updates and Log Out have moved to a menu under your initial at the top right, and a dot on your initial means there are updates you have not read.
• Lists: Lists remember whether you were looking at current or all items. Products, business units, employees, product lines and adding products to a stock check now open on the Show choice you last made, for example All products, instead of always starting on Current. Each person's choice is kept on the device they use, and following a link that picks a filter for you (such as a category's products) doesn't change it.
• Search: Searching ignores apostrophes and hyphens. The search box at the top of the page and the name searches in lists (products, product lines, customers, suppliers, orders and the rest) now find a name however its apostrophes and hyphens are typed: "Beryls" finds "Beryl's", "patchwork" finds "Patch-work", and "fat quarter" finds "Fat-Quarter".

27 September 2026

• Training: Managers sign off training with their PIN. When an employee completes a training, the manager signing it off now enters their employee PIN on the same screen, so a training can no longer be marked as signed off by a manager who was not there. Employees record their own training; recording it for someone else needs permission to manage training, and a manager cannot sign off their own. A manager without a PIN shows as unavailable in the list until they set one under My PIN on the Employees page.

25 September 2026

• Tasks: Sign off a task you did on an earlier day. Admins signing off a task now see a "Completed on" date and can set it to the day the work was actually done, for example an annual fire extinguisher check carried out last month. The next due date counts from that day. The task log still records when the sign-off was entered and marks it as backdated, and the daily completed tasks report shows the day it was done.

23 September 2026

• Web shop: Website card payments can be refunded from Omni Tend. Deleting a web-shop sale from Sales › All Sales Report now refunds the customer's card through Stripe, with the same approver PIN, reason and stock choice as a till refund, and removes the order with it. The sale still counts as a web sale in your reports and still cannot be edited. This works for orders placed from today; older website orders are refunded in your Stripe dashboard as before. If you have already refunded an order in the Stripe dashboard, deleting it here tidies it up without refunding the customer a second time.

17 September 2026

• Products: Cloning a product now copies its product lines too. The Clone Product button used to copy only the name and settings, so the copy had no lines or prices and could not be sold until you added them. It now copies the product lines with their prices and measures, the attributes, allergens and allergen notes, ePOS options and images. Stock on the copy starts at zero, and if the original was hidden from a web shop the copy is hidden from it too.

11 September 2026

• ePOS: Full Stripe refunds now need an approver. Refunding a card sale in full asks for a reason, whether the items go back into stock, and the PIN of an employee you have marked as able to approve refunds. Admins set and reset employee PINs from the employee screen, and staff can change their own PIN under ePOS Settings. The refund is recorded before Stripe is asked, so a slow or failed response is picked up and finished without a second refund, and the sale's card shows what was refunded, by whom and why.
• ePOS: Kitchen tickets wait for the card payment to succeed. A walk-up order paid by integrated card no longer prints its ticket until the terminal confirms. If the payment fails you can retry, or take cash, without starting another card transaction or losing the ticket.
• Customer Orders: The order board now says whether a ticket actually printed. Each order shows Printed, Print pending or Not printed, taken from the printer's own confirmation rather than from the Print button. Orders that print automatically (web shop and phone orders) show as printed too, so nobody prints a second copy, and a replacement for a ticket the kitchen never received is no longer stamped REPRINT.
• Web shop: Customers can reset a forgotten password. A "Forgot password" link on the storefront emails a single-use link that expires after an hour. The reply is the same whether or not the address has an account, so it cannot be used to find out who shops with you.
• Products: Alcohol by volume is now optional. A new "Record alcohol by volume (ABV)" business setting hides the ABV field for shops that never use it. It is switched on automatically for any shop that already records ABV. The category dropdown when editing a product can now be searched, which helps when there are hundreds of categories.
• ePOS: Split payments leave the right balance on the table. After paying part of a table's bill, the remaining balance on the table now matches what opening the sale shows.

31 July 2026

• Users: Staff who leave are now marked as leavers rather than deleted. Leavers can't log in and drop off the rota and ePOS. If someone comes back, switch them to Current again and their login and history come with them — a deleted user used to be gone for good.

4 July 2026

• Web shop: Choose which of your products appear online. A web shop's settings now has a clear "Web shop products" choice: show All products (your whole catalogue, organised by category, hiding individual ones as needed) or a Menu you curate into sections. And on any product's Web Shop tab you can switch it on or off for each shop — handy for keeping something in your till and stock system without listing it on the web shop.
• Products: View a product on your web shop in one click. When editing a product, the Web Shop tab now shows a "View on storefront" link next to each shop the product is set to show on, opening that product's page on your live web shop in a new tab — so you can quickly check how it looks to customers.
• Products: Product history. Editing a product now has a History tab showing a plain timeline of everything that's happened to it — who created it and when, and every later change with the old and new values side by side (so you can see, for example, what a product used to be called or what its cost was before). It's read-only and only shown to users who can manage activity logs.

1 July 2026

• Web shop: Collection lead time can now be set in days. As well as a notice period in minutes, you can set a web shop's collection lead time in whole days — so you can offer collection "from tomorrow onwards" rather than a number of hours' notice. A lead time of 1 day means the earliest collection is the start of the next day, whatever time the order is placed; 2 days means the day after, and so on. Choose minutes or days from the unit selector next to the Collection lead time on the web shop settings.

30 June 2026

• Web shop: Choose which countries you ship to. Shipping (postal orders) now defaults to the UK only. On the web shop's Shipping settings you can switch on International shipping and then pick exactly which countries you'll post to — tick them one by one, or use the continent headers (Europe, Asia, …) to turn a whole region on or off at once, with a search box to find a country quickly. Orders to anywhere you don't ship are turned away, so you won't get surprise overseas orders you can't fulfil.
• Super Admin: Demo data. A new Demo Data tool (under Super Admin) seeds a believable sample catalogue — products, categories, suppliers and a few demo employees with clock-in PINs — straight into a live store, so the web shop and ePOS can be demoed without setting everything up by hand. Pick a business type (Hospitality, Fabric, Fruit & Veg or Street Food) and add it in one click. Each batch can be removed again later, which deletes only the sample rows it created and leaves your real data untouched. (Sales aren't seeded.)
• Products: Bulk edit. On the Products page, filter the list to the products you want (by category, supplier, name, and so on), then use the new Bulk edit button to set the supplier or category on every matching product in one go — handy when products arrive without a supplier set. It shows exactly how many products will be updated, and the change is recorded in your activity log.
• Products: Product export. A new Product Export page lets you download the whole product catalogue as a CSV. It uses the same column format as Product Import, so an exported file can be re-imported — useful for copying products between sites (for example from the live site into a test one).
• ePOS: Full product names on the till. Product buttons, search results and the basket now show the whole product name instead of only the first three words, so products that share opening words (for example fabrics that all start "Floral Blue Skies…") can be told apart. Long names shrink to fit on the buttons, the basket trims them to two lines, and search highlights the part you typed wherever it appears in the name. You can still set a shorter custom ePOS label per product if you prefer.

29 June 2026

• Reports: The Sell Through Report's Top sellers view now ranks by revenue — the gross takings each product brought in over the period — with a new Revenue column, so "what's selling best" means what's actually earning, not just what rings through most often (transaction count is still shown alongside). The "Last sale" column also now shows a date for products that aren't stock-tracked but did sell in the period, instead of reading "Never sold".
• Settings: New Collect allergen information option on the Business Settings page. Allergen details only matter to food and drink businesses, so you can now turn them off — which hides the Allergens tab when editing a product, the Allergen Report, and allergen information on your web shop. It's switched on automatically if you already record allergens, so existing setups are unaffected.
• Sales: You can now mark an order as paid by bank transfer (BACS) in the Mark Paid screen, alongside cash and card — handy for web shop orders that customers pay by bank transfer.
• ePOS: Product search now pages through every match. When there are more results than fit on screen, a page-down button appears so you can reach them all, instead of only seeing the first six.

28 June 2026

• Purchase Orders: The purchase order page is now properly live — if a product's stock changes or someone edits the order in another tab, you'll see it without reloading, and two people editing at once no longer overwrite each other's changes (a line someone else just changed briefly flashes "updated by another user"). Building an order is quicker too: type a quantity straight into the box (or use +/−) and it saves on its own, set a line's status in one tap, filter the supplier's products down to just what needs reordering, and a running total at the foot of the list shows the cost and how much is on order as you go.

25 June 2026

• Reports: The Sell Through Report now opens on a Needs attention view — just the products with a problem, most urgent first, each with a plain reason and the cash at stake. The health flags are smarter too: "dead stock" and "reorder soon" are judged against each product's own typical selling pace, and "overstocked" against what's normal cover for its category, instead of one fixed rule for everything — so a fast house keg and a slow specialist spirit are held to sensible, different bars. A new Top sellers view shows what's selling best, and the totals at the top show the cash tied up in dead and overstocked lines at a glance.
• ePOS: New "Hide daily sales total on ePOS" setting (ePOS Settings). When switched on, the running daily takings total is hidden on the ePOS sales screen, so till staff can't see the day's sales figure. Your takings are still available in the back office.

24 June 2026

• Reports: The Sell Through Report has been rebuilt to show how stock is really moving. New columns show units sold (not just transactions), the sell-through rate (sold vs received), weeks of cover, the value of capital tied up in stock, days since the last sale, and stock age. New filters surface dead stock, overstocked lines, products marked current but actually out of stock, and delist candidates. The report also loads much faster.

12 June 2026

• Updates: Omni Tend now tells you when there's something new — the Updates link in the menu shows a count of unread updates, new entries are highlighted on this page, and admins see a banner on the Help page when there are updates they haven't read.
• Settings: New Business Settings page where you can set your business name. It's used in the subject line of emails sent to customers.
• Tasks: A New Task button on each business unit's tasks page lets you add a task without leaving the page.
• Tasks: Task completions now support up to 5 evidence photos.
• Business Units: Business units can now be archived rather than deleted, so their task history is kept while they disappear from day-to-day screens.
• Products: The default VAT rate is now preselected when adding product lines.
• SMS: When a text message can't be sent (e.g. an invalid phone number), you now get a clear error message explaining the problem instead of a server error.

5 June 2026

• Security: Optional two-factor authentication. Turn it on from your Profile page by scanning a QR code with an authenticator app; you'll then enter a 6-digit code each time you log in, with one-time recovery codes as a backup.

1 June 2026

• ePOS: Reprinting a kitchen ticket — tap Print on a recalled sale and choose Receipt or Reprint ticket. Reprinted tickets are clearly headed "*** REPRINT ***" so the kitchen won't re-cook an order.
• All Sales: You can now search sales by the customer name / ticket note, and it's shown in the list. Each sale also has a "Print jobs" tab showing whether its kitchen ticket printed and when.
• All Sales: A "Reprint ticket" button on a sale reprints the whole kitchen ticket, marked REPRINT.
• Print Jobs (admin): Filter by status, search by sale number or customer name, and see a readable summary of each job instead of raw data.

21 May 2026

• Reports: The Sales Totals report (previously "Daily Sales") can now be filtered by product category (e.g. Food), letting you see totals for just that category grouped by day, week, month or year.

13 May 2026

• Holidays: Managers can now block periods (e.g. peak trading dates) to stop employees requesting holiday during them. Blocks are managed from the Holiday page; the reason is shown to employees if they try to request a holiday inside a blocked window. Managers can still approve holidays during a blocked period if they need to.

4 May 2026

• Printing: Customer order notes (e.g. "no onions", "allergy: peanuts") now print on kitchen tickets at large size, alongside the customer name and fulfilment details.

3 April 2026

• ePOS Phone Orders: Take phone orders directly from the ePOS — search customers by phone, create or edit customer details, and choose delivery or collection with fulfilment slot selection.
• Delivery: Postcode distance checking warns staff when a customer is outside the delivery radius.
• Delivery: Unified delivery charge — changing the delivery charge on any web shop updates all web shops and phone orders automatically.
• Customers: New customers page with editable details, order history tab, and automatic deduplication by phone number.
• Customers: Returning customers who place a delivery order now get their address updated automatically.
• Web Shop: Returning customers using guest checkout are now automatically matched to their existing record by phone number, preventing duplicate customer entries.
• ePOS Phone Orders: Orders can now be placed as "ASAP" without selecting a fulfilment slot.
• Customer Orders: Performance improvements — the All Orders page now loads significantly faster with server-side pagination, sorting, and filtering.

5 March 2026

• ePOS Phone Orders: Slot list now shows 7 days ahead instead of only today.
• ePOS Phone Orders: Duplicate customer warning when creating a customer with an existing phone number.
• ePOS Phone Orders: Delivery instructions field on new customer form.

19 December 2025

• Logs: New grouped view with filtering by User and Date range.

22 October 2025

• Web Shop: Now supports delivery.
• ePOS: New 'Orders' screen for managing customer orders.
• Printing: Web shop orders are printed as bills.
• Printing: Formatting of Receipts, tickets and bills improved for consistency.
• Collection and Delivery slots: Performance improvements.

19 June 2025

• Rotas: Rota shift types can now be configured in rota settings.
• Rotas: It is now possible to delete and update existing rota templates.

16 April 2025

• End of day: Added an end-of-day feature for cash and card reconciliation.
• ePOS: Customer table totals are shown on the Customer Tables screen.

26 November 2024

• Daily Reports: Fixed an issue where tasks that were not overdue were listed in the overdue tasks report.
• Daily Reports: Made it so there is a seperate option for users to receive the daily reports. Previously all admins received them.

22 November 2024

• ePOS: It is now possible to add notes to each sale line (click Settings > Add Line Note).
• ePOS: Is is now possible to override prices on each sale line (click Settings > Discounts > Price Override).
• ePOS: Updated Split Bill icon.
• Product Categories: You can now select ticket printers from the product category screen.
• Printer Settings: You can now print a test receipt.
• Printer Settings: Now shows the connection status of the printer.
• Reports: Added a product allergen reports, Reports > Allergen Report.

19 November 2024

• Product Options: Product line choices can now have custom prices.

20 September 2024

• Admin users can now view changes within Omni Tend in the Admin > Logs screen.
• All Sales Report: More filters and clearer presentation of filters. You can now filter by table name and deleted status.
• All Sales Report: Deleted sales are now shown. It is now possible to filter based on deleted status
• All Sales Report: When viewing a table sale, a new History tab shows a timeline of products added to the sale.
• Customer Table Settings: When viewing a customer table, a new History tab shows a timeline of changes to the associated sale.
• Sales Volume Report: Volumetric and weight quantities are now shown in a more natural format (e.g. litres instead of millilitres for larger volumes).

14 August 2024

• ePOS: Itemised split billing is now supported in ePOS. You can now split a single sale into multiple smaller sales.
• ePOS: You can now print customer bills which can be given to the customer prior to payment.
• Task Manager: You can now create new business units in under Tasks > Business Units.

2 July 2024

• Accounts are now 'Suppliers' and are simplified.
• You can now create product categories and suppliers from the new product
  screen.
• The product measure system has been simplified with numerous UX
  improvements.

1 July 2024

• Added a password generator to New User screen.

24 June 2024

• Fix for setting value on fixed price discounts.

20 June 2024

• Sales screen in ePOS now uses paid time rather than created time.

14 June 2024

• Fixes and improvements to the Sales screen in ePOS.

28 March 2024

• Purchase order fixes and user interface improvements.
• Purchase orders can now be deleted.

27 March 2024

• Multiple receipt printers now can be configured to each print different
  categories. There is a new settings screen, Printer Settings.
• Incomplete sales can now be moved to a different table using the MOVE TABLE
  feature in ePOS.

22 March 2024

• Table service is now supported in ePOS.
• Fixed a bug where customers were sometimes sent multiple order confirmation emails.

8 February 2024

• Rota shift types can now be easily configured in Rota Settings.

31 January 2024

• You can now create and pay for sales using gift cards.

29 December 2023

• Holidays now show when the holiday request was made.
• Changes to holidays are recorded in Logs.

21 December 2023

• Little Till has been rebranded as Omni Tend.
• All Sales now responds better to small screen sizes.
• It is now possible to create and manage ticketed events.

5 October 2023

• Managers can now manage ePOS favourites and discounts.

19 September 2023

• Improvements and fixes to task manager.

14 August 2023

• When creating collection and delivery slots, slots will go all the way to the
  end time (and so an extra slot may be created).

29 July 2023

• Improved loading time for Sales Volume report.
• The daily reports now show tasks completed that day.
• User interface improvements to settings pages.

22 July 2023

• Simplified product creation when there is only one supplier, one VAT rate, or
  one product measure.

19 July 2023

• Tasks can now be set to "some days", where they only need to be completed
  on certain days of the week.

12 July 2023

• ePOS now shows previous sale amount after cashing off.
• SMS can now be configured by an admin user in Settings > SMS.
• Welcome screen fixed.
• Task manager loading time improved.